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Automatic pet Feeders

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Color: white
Automatic pet Feeders

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Shipping & Delivery Policy

Below you will find the average delivery time for all our packages:

  • Processing: Once an order is placed, we take 1 - 3 working days to process the order. During the week it typically takes one working day, but orders placed on Friday evenings or weekends may take slightly longer.

  • Delivery: Once your order has been processed, it will be dispatched. Delivery takes an average of 8 - 12 working days.

     

We strive to make the ordering and delivery process as easy as possible for our customers. However, if you have any questions or further concerns, please do not hesitate to contact our customer service team. Below we explain how your order will be processed and delivered.

 

Placing an order

The ordering process at Atelier Pets is as simple as possible. First, go to the product page and add the item you want to your shopping cart by clicking the black "Add to cart" button.

It is important to check that you have selected the correct variants. If everything is in order, click on the "Proceed to checkout" box. On the information page, you will need to enter the correct address details. Make sure that all the information is correct. When this information is filled in correctly, you can click on the "Continue to shipping" button.

On the shipping page, you have the opportunity to check the address data you have entered. Every shipment is sent completely free of charge. As a token of our appreciation to our customers, we always pay the shipping and delivery costs. You can now proceed by clicking on the "Proceed to payment" box.

Payment Options

In the payment options, you have the choice between different payment methods. At atelierpets.com, all payment options are SSL-encrypted, which means you can always rely on a secure payment environment:

  • Klarna (deferred payment)

  • Credit card (AMEX, Mastercard, Maestro, Visa)

  • Paypal

  • EPS

  • Instant Bank Transfer

Once you have selected the correct payment method, click on the "Complete Order" box; you will be redirected to your chosen payment method. Follow the instructions on that page to complete your order. In the unlikely event that you have any problems, you can always contact us.

Shipping costs

We cover the shipping costs for every order. All of our products are delivered to your door 100% free of charge. There is also no minimum order quantity required.

Shipping your order

Have you found the perfect accessory for your pet on our website? Then you want to enjoy it as soon as possible! That's why we make sure your order is processed and shipped as quickly as possible.

To ensure that we can charge fair prices for our products, we have chosen to collect parcels in large quantities and ship them all at once once we have reached our minimum quantity. We hope for your understanding and willingness to help us create a better and healthier world.

Please note: Like many other online shops, we are very busy and there may be occasional delays during peak seasonal periods. We will do our best to ship your order as quickly as possible. If you need a status update on your shipment, please contact our service team by email, and we will be happy to assist you.
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Estimate delivery times: 5-7 days (International), 3-6 days (United States).

Return within 30 days of purchase. Duties & taxes are non-refundable.

Automatic pet Feeders

Automatic pet Feeders

End of Mealtime Chaos: Meet the Auto Pet Bowl Pro

 

Every pet parent knows the struggle of balancing a hectic schedule with the strict biological clock of a hungry dog or cat. You want to be the provider they deserve, but life has a funny way of getting in the way of the "dinner bell."


The Problem: The "Clock-Watching" Guilt Trip

It starts the moment you realize your afternoon meeting is running over, or you’re trapped in a gridlock commute. Your mind immediately drifts to the kitchen floor where your furry friend is sitting, staring at an empty bowl with those big, expectant eyes. You know the routine: the pacing, the whimpering, and the frantic greeting you get when you finally burst through the door—not because they missed you, but because they are starving.

Auto Pet Bowl Pro - Problems & Solutions


The Agitation: The 4 AM Wake-Up Call and "Hangry" Havoc

But the guilt is only half of it. What about the early mornings? There is nothing quite like the "alarm clock" of a cold nose or a persistent meow at 4:30 AM because your pet decided breakfast is served now. If you aren’t there to scoop the kibble, the "hangry" behavior starts—the chewed shoes, the tipped-over trash cans, or the relentless scratching at your bedroom door. You’re losing sleep, your pet is stressed, and the inconsistency is wreaking havoc on their digestion and weight management. You love them, but you’re tired of being a servant to a bowl.


The Solution: Precision Feeding and Total Peace of Mind

Take back your mornings and delete the "late-from-work" guilt with the Auto Pet Bowl Pro. This isn't just a container; it's a high-tech nutrition manager designed to give your pet a consistent routine and give you your freedom back.

Whether you’re at the office or catching up on much-needed sleep, the Auto Pet Bowl Pro ensures your best friend is fed exactly what they need, exactly when they need it.

Why the Auto Pet Bowl Pro is a Game-Changer:

  • Customizable Meal Scheduling: Program up to 6 precise meals a day. Whether it's a midnight snack or a 6 AM breakfast, your pet stays on a healthy rhythm.

  • Anti-Clog Technology: Our patented internal "flex-impeller" prevents kibble jams, so you never have to worry about a missed meal while you're away.

  • Voice Interaction: Record a personalized 10-second "Come and get it!" message so your pet feels your presence even when you’re miles away.

  • Dual Power Backup: Equipped with a wall adapter and a battery backup system, the dinner bell rings even during a power outage.

  • Airtight Freshness Seal: Keeps kibble crunchy, flavorful, and safe from pesky ants or curious paws trying to break in early.

Keeps pets fed and hydrated reliably while you work or travel, stress-free daily careAuto Pet Bowl Pro Thumbnail
Color

white

1) INFORMATION ON THE COLLECTION OF PERSONAL DATA AND CONTACT DETAILS OF THE CONTROLLER

1.1 We are pleased that you are visiting our website and thank you for your interest. Below we inform you about the handling of your personal data when using our website. Personal data is all data with which you can be personally identified.

1.2 The controller for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is Atelier Pets. The controller is the natural or legal person who, alone or jointly with others, decides on the purposes and means of the processing of personal data.

1.3 This website uses SSL or TLS encryption for security reasons and to protect the transmission of personal data and other confidential content (e.g., orders or inquiries). You can recognize an encrypted connection by the string "https://" and the lock symbol in your browser line.

 

2) DATA COLLECTION WHEN VISITING OUR WEBSITE

When using our website for informational purposes only, we only collect data that your browser transmits to our server (so-called "server log files"):

 

  • Our visited website

  • Date and time of access

  • Amount of data sent in bytes

  • Source/reference from which you reached the page

  • Browser and operating system used

  • IP address used (in anonymized form) The processing is carried out in accordance with Art. 6 Para. 1 lit. f GDPR based on our legitimate interest in improving stability and functionality.

3) COOKIES

To make the visit attractive and enable certain functions, we use cookies. These are small text files stored on your device.

  • Session cookies: Deleted after the browser session.

  • Persistent cookies: Remain on your device to recognize your browser on the next visit. Cookies help simplify the ordering process (e.g., remembering a virtual shopping cart). You can set your browser to inform you about the setting of cookies and decide individually on their acceptance.

4) CONTACTING US

Personal data is collected when you contact us (e.g., via contact form or email). This data is stored and used exclusively for the purpose of responding to your request. The legal basis is our legitimate interest (Art. 6 Para. 1 lit. f GDPR) or the fulfillment of a contract (Art. 6 Para. 1 lit. b GDPR).

5) DATA PROCESSING WHEN OPENING A CUSTOMER ACCOUNT AND FOR CONTRACT HANDLING

In accordance with Art. 6 Para. 1 lit. b GDPR, personal data is collected if you provide it to us for the execution of a contract or when opening a customer account. Your data is blocked after the contract is completed and deleted after the tax and commercial retention periods have expired.

6) USE OF YOUR DATA FOR DIRECT ADVERTISING

6.1 Newsletter Subscription: If you subscribe, we send information about our offers. We use the Double Opt-in method. You can unsubscribe at any time. 6.2 Email Advertising to Existing Customers: We reserve the right to send offers for similar goods to existing customers. You can object to this at any time at basic transmission rates.

7) DATA PROCESSING FOR ORDER HANDLING

7.1 We pass data to the transport company commissioned with delivery. 7.2 Use of Payment Providers:

  • PayPal: We pass payment data to PayPal (Europe) S.a.r.l. for processing. PayPal may conduct a credit check based on Art. 6 Para. 1 lit. f GDPR.

  • SOFORT (Klarna): Data is passed to SOFORT GmbH exclusively for payment processing.

8) CONTACT FOR EVALUATION REMINDERS

We use your email address as a one-time reminder to submit an evaluation of your order if you have given us express consent in accordance with Art. 6 Para. 1 lit. a GDPR.

9) USE OF SOCIAL MEDIA: SOCIAL PLUGINS

9.1 Facebook / 9.2 Google+ / 9.3 Instagram: We use the "Shariff solution." This means buttons are integrated as HTML links, so no connection is made to social media servers until you actively click the button. Note: Special customs clearance costs and/or import duties are not included in the price and are the responsibility of the customer.

10) ONLINE MARKETING

10.1 DoubleClick by Google: Uses cookies to serve relevant ads and improve campaign reporting. 10.2 Google AdWords Conversion Tracking: Helps us determine the success of individual advertising measures. Cookies lose validity after 30 days and are not for personal identification.

11) WEB ANALYSIS SERVICES

Google (Universal) Analytics: This website uses Google Analytics with the extension "_anonymizeIp()", ensuring your IP address is shortened within the EU before being transmitted to the USA to exclude direct personal references.

12) RETARGETING / REMARKETING

Facebook Custom Audience: Uses the "Facebook Pixel" to track user behavior after they have seen or clicked an ad. This is only done with your express consent (Art. 6 Para. 1 lit. a GDPR). Google AdWords Remarketing: Enables interest-based advertising across the Google network.

13) RIGHTS OF THE DATA SUBJECT

You have the following rights under GDPR:

  • Art. 15: Right to information.

  • Art. 16: Right to rectification.

  • Art. 17: Right to erasure.

  • Art. 18: Right to restriction of processing.

  • Art. 20: Right to data portability.

  • Art. 7(3): Right to withdraw consent.

  • Art. 77: Right to lodge a complaint with a supervisory authority.

  • 13.2 RIGHT TO OBJECT: You can object to data processing based on legitimate interests at any time.

14) DURATION OF STORAGE OF PERSONAL DATA

Storage duration is determined by statutory retention periods (e.g., commercial and tax law). After the period expires, data is routinely deleted if it is no longer required for the contract.